Upgrade Notification to Spam Filtering Services

Upgrade Notification to Spam Filtering Services

To all valued Barracuda Spam Filtering Clients,
In our ongoing efforts to best serve clients, we want to make everyone aware of a recent security upgrade to their service.

In the evening of March 10, 2018 we will be upgrading the Barracuda Spam Filtering services we provide. When the upgrade completes, access to the daily quarantine will now require your password to login and view. Here is the official statement from Barracuda:

As a result of a security vulnerability, customers updating to firmware version will experience a change in behavior to quarantine notification emails. End users will no longer have the ability to click on a link in the quarantine notification email to log directly into a quarantine inbox without the use of a password. Please notify your end users of this change before updating the firmware on your Email Security Gateway.

If you only accessed the quarantine from the daily email reports, you may not be aware that your account has a password. Passwords can be customized, but if you haven’t changed yours, it is a unique password to your account that Barracuda creates on the fly. For security reasons, GSWS does not keep a copy of passwords.

To access your password, follow these steps:

  1. Reference the picture below
  2. Click here to access the Barracuda Spam Filter
  3. Enter your email address in the field where you see valuedclient@GSWS.com
  4. Click on the ‘Create New Password button highlighted in yellow

You will receive an email from the Barracuda Spam Filter that will give you your password.

Contact us at support@GSWS.com or 619-825-4797 with any questions you may have. We are here and happy to help.

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