Month: February 2014

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DNS Resolution Issue

A small number of GSWS customers have reported that they are unable to access their website or email services hosted in the GSWS co-location facility. After investigating the issue, we have confirmed that this is a “DNS resolution” issue and is affecting some customer’s through their internet service provider(s). This is not an issue specific...

February 28, 2014February 28, 2014by

Official Outage Statement

At approximately 2:00 PM on 2/19/2014 GSWS experienced a major hardware failure in its hosting environment. It was not a complete failure so several automatic fail over processes to standby hardware were not triggered. After manually bringing down the failed hardware, failover processes successfully restored operations on standby hardware. Exchange mail services and a very...

February 19, 2014February 19, 2014by